Testimonials (ARCHIVE)

“We have been enjoying our new windows and doors for months and we wanted to let you know how thrilled we have been. Not only is the finished product beautiful, but the entire J&E experience was positive.

You were a pleasure to work with and the installation team of Randy, John and Bill continued the outstanding service. Everyone was polite, timely, efficient, and detail oriented. J&E excelled at everything from the staining the wood to filling the last nail holes and even cleaning the glass! There in no doubt, the entire J&E team provided superior service.

Two neighbors to whom we highly recommended you have been happy with their experience also. It is without hesitation that we will continue to recommend you to friends and neighbors.

Thanks to you and your team for a wonderful experience and a fantastic result! Keep up
the great work!”
– Natalie and Ed Lowenfeld

“Brian and I want to thank you all personally for the exceptional job on our window removal and installation. We couldn’t be more pleased with the finish project! We are continually receiving compliments on your flawless work. Randy and John, your installation team, are perfectionists from start to finish! They covered my furniture and carpeting, the vacuumed up the debris, reinstalled my blinds and did all the finish work inside and out to perfection – and all in snow and bitter cold weather! I was actually able to follow behind them as the completed a room and re-hang my curtains and drapery! They completed the work in less than two days and, except for the beautiful new windows and immediate (and noticeable) improvement in the room temperature, you couldn’t tell there had been any construction work done at all!

We want to thank you again for being the professionals that you are and for the fair and competitive prices! We continually give your name to everyone who asks and tell them about the wonderful experience we had with J & E Installations!”
– Brian & Sandy MacLean

“Thank you for the professionalism, knowledge and superior workmanship you displayed completing the door installations on our home. As you know, we had two very frustrating and disheartening experiences while attempting to order and arrange for installation of new doors on our home. This saga began for us last October and continued unresolved and with numerous errors and time constraints until you came to our rescue.

Alice was very pleasant and helpful both on the phone and in the showroom. You, Ed, were very thorough when here measuring in our” home and finalizing the order, making certain each measurement, and detail was precise.

Installation day was within the time frame you predicted and all the doors fit! The finish detail in the trim, moldings and thresholds is perfect. Pride in your work is very obvious. Your precision and craftsmanship are beautiful. As my husband expressed: “I haven’t seen craftsmanship like that in years. He did a beautiful job.”

As you know, we had a very difficult and frustrating experience with Home Depot and a private contractor trying to get doors and storm/screen doors installed. I was obviously, very wary. You assured me all would go well, and reassured me. You were absolutely right.

Thank you for a job VERY well done and for your patience and understanding. We have shared our success with you and your business with many friends and family members and will continue to do so. Should you ever need a satisfied customer spokesperson, please do not hesitiate to call on us.”
– Mary and Tim Blackwood

 

“Dear Ed – You didn’t ask me to write this letter, but I thought your new and prospective customers should get to hear how well your company handles service after the sale.

About 3 years ago you installed 5 entry doors and 2 garage doors in our home.  It was an excellent installtion.  Good price, good job and done on time.  This year I noticed some problems with the painted finish on one of the outside doors.  Also, one of the seals in the thermalpanes in the door was beginning to fail.

You made a personal call to our home to see what the problems were.  Then you ordered and installed a new door, a new window pane, with hardware….at NO CHARGE…UNDER WARRANTY.

With all the “fly-by-nighters” and other shoddy contractors out there doing business, your company stands out as an example of how to do business the right way….by The Golden Rule.
– Clem Schultz

“We would like to take this opportunity to let you know how pleased we are with our two new pation doors.  The installaers were right on time for our appointment.  The workmanship on the installation was impeccable.  We are also pleased that we choose to have the brass pencil grids placed in the family room patio door as they not only match the windows but also definitely adds richness to the room.  The crew left our home with absolutely no mess to clean up.  Please commend them on their great customer relationship as well as their workmanship.

We will be confident in recommending your company to any friends or neighbors that are looking to replace their doors or windows.  It was a pleasure doing business with you!
– Mel and Sue Hynes

“We have had many projects done on our home over the years, and it was refreshing to have a business actually do what they said they would. Customer service and ethics seem to be things of the past with too many companies. I’m glad to see that the people at J & E Installation know what it takes to take good care of a customer.
I would not hesitate one bit to refer this business to my neighbor or even a relative.”
– Jody Hinebaugh

“The day you showed up, not only was your crew efficient and courteous, but the one gentleman, Randy, was completely meticulous. It seemed as if he was working on his own home and wanted it perfect. Never before have we had such a pleasant experience with a company doing work on our home.”
– David L. Damesworth

“Overall experienced was excellent. Outstanding installation of the new door and great clean up. Took care of one minor issue effectively. Very satisfied.”
– Joseph Troy

“The whole experience was very good. We had initially priced out the whole job at Lowes, however after reading the reports on J&E on Angies List I contacted them. Ed advised me to first come out to the showroom to take a look at door options, and he then scheduled an appointment at our home. It was clear their reputation is well deserved, and their price came out lower than Lowes (no pun intended), with better doors!! The installation is top quality, the doors look fantastic, and the installer was highly professional. We are very happy with our doors and J&E, will certainly use them again if the opportunity arises.”
– Santhosh Jogi

“I had them install my front door years ago so we called them back out for our back door. No pressure sales pitch. They are prompt and professional. Cleaned up after job was completed.

Member Comments: I like that it’s a family business. I have recommended them to other people. I am not a member of Angies List so the A’s I gave them will not affect their rating with Angies List. They did a great job years ago and nothing has changed.”
– Barb Jaschuk